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Boxes with Love

Questions

The things people ask before they order from a shop they have not used before. If yours is not here, write to us — a person answers every day.

Can I order from outside the United States?
Yes. You can order and pay from Honduras or any country with a Visa, Mastercard or American Express card. Delivery is available across the United States.
How late can I order for delivery today?
Usually until around midday in the recipient's time zone, Monday to Saturday. Add the ZIP code and the site shows exactly how much time is left for that address.
Who makes the arrangement?
The independent florist whose design you picked, near the recipient. We place the order, pay the shop and stay on top of it until it is delivered.
Will it look like the photo?
The photo is the florist's own picture of that design, and that same florist makes it. Flowers are seasonal, so a stem may be swapped for one of equal value, keeping the style and colors. If something important has to change, we contact you first.
What if nobody is home?
The florist calls the recipient. Depending on the address, they leave it with a neighbor, at the front desk, or return later the same day.
Do you deliver to hospitals and funeral homes?
Yes. At checkout, choose the place and add the room number or the time of the service so the florist can plan the delivery.
How do I know it arrived?
You receive an email with a photo when the order is delivered, and you can follow every step on your order page.

Still need an answer?

Write, call or send a WhatsApp, and tell us your order number if you have one.